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Return Policy

Variation/Cancellation of Orders

After successful submission of your order, you may not cancel it.
We reserve the right to refund you the price of any product which has been paid and received by us, even after the relevant order is confirmed, in lieu of delivery of the product.
Subject to your consent, we may substitute a product for another similar product if the initial product ordered by you is unavailable.
If there is no prior consent from you for a substitution, no substitution will be made.
No products can be exchanged or returned to Bonne Journee Co. Limited whatsoever and no refund will be made.
Returns and exchanges are processed within 7-14 days
Refund method bank transfer, processing time 7-14 days
Contact information Customer service: cs@patisserietonywong.com